How To Report Dropped Cell Phone Calls & Carrier Reviews In Your Area

To report dropped calls and reception problems effectively, follow these steps:

Nature of the Issue: Determine whether the issue is a dropped call, poor reception, no signal, or slow data speeds.
Frequency: Note how often the problem occurs—whether it's a one-time incident or a recurring issue.
Time of Occurrence: Record the specific times when the issues occur, as this can help in identifying patterns or peak problem times.

Location: Pinpoint the exact location where the issue occurs. Use landmarks, addresses, or GPS coordinates to be as precise as possible.
Carrier Information: Note the carrier you're using (e.g., AT&T, Verizon, T-Mobile) and any details about your plan or service type (e.g., 4G, 5G).
Device Information: Include the make and model of your phone, as well as the software version, since some issues can be device-specific.
Environmental Factors: Consider factors like weather, being indoors or outdoors, or being in a rural vs. urban area, as these can affect signal quality.

Navigate to the Map: Go to the "Report Dropped Calls & Reception Problems Map" on the website.
Find Your Location: Use the search bar or zoom in on the map to locate the area where you experienced the issue.
Report the Issue:
- Click on the Map: Click on the specific location where the issue occurred to start the reporting process.
- Fill Out the Form: Enter all the gathered details in the provided fields, including the type of problem, carrier, device information, and any additional comments.
- Submit: Review your information and submit the report.

Check for Updates: Return to the map later to see if the issue has been resolved or if others have reported similar problems in the area.
Provide Additional Information: If the problem persists, consider submitting follow-up reports with any new details.

Carrier Support: If the issue continues, contact your carrier's customer support with the details of your report. They may offer troubleshooting steps or escalate the problem.

Community Engagement: Consider sharing your experience on forums or social media to inform others and encourage more reports, which can help improve the overall data accuracy.

By following these steps, you can contribute valuable information that helps improve network quality and assist others in avoiding similar issues.