How to Report Dead Zone Complaints (Video Demo)

  1. Review comments: AT&T, Verizon, Sprint, T-Mobile, MetroPCS, TracFone
  2. Click "Add" on upper right corner of map, enter address and select carrier.
  3. Add problem & frequency (dead zone, dropped calls, network congestion)
  4. Share issue with carrier & friends to build support to fix problem.
  5. Read some important tips on how to fix your reception problems.

Check back frequently for comments posted by customers and carriers who are trying to remedy network problems. We want to know where you experience dead zones, cell signal strength issues, dropped calls, and network congestion on our map. Wireless reception is a personal issue and most customers want more transparency about where wireless service will work as advertised. Most coverage problems can be fixed with new cell phone towers, DAS (distributed antenna system), picocells, repeaters, and femtocells provided by the carrier.

Questions About How to Report 5G Coverage Problems

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